Your
use of the BCN Trade
web site (the "Site") is governed by the policies, terms and
conditions set forth below. Please read the following information
carefully. By using this Site or submitting an order for products or
services, you indicate your acceptance of, and agreement to be bound
by, the terms and conditions set forth below. If you do not agree to
these terms and conditions, please do not use this Site and please do
not submit any orders for products or services.
These terms
and
conditions may be changed by BCN Trade in the
future. It is your
responsibility as a user to periodically return to this page to
review the terms and conditions for amendments. The amended terms
shall take effect automatically the day they are posted on the site.
Your continued use of the BCN Trade web site
following any
amendments will constitute agreement to such amendments. These Terms
of Service were last revised on February 2nd, 2011.
Payment
Options:
We accept Paypal, VISA, MasterCard, American Express, Diners Club,
wire transfers, and company purchase orders on approved credit. Credit
card orders shipped to a location other than your billing
address may require additional verification. All prices on the BCN Trade site are quoted in UK currency and
all orders must be
transacted in the same.
Prices
& Availability:
Because of the fast-moving nature of our industry, prices and
availability are subject to change without notice. If a product is
not in stock when you place your order (for example, not yet
available or sold out), we will do our best to let you know and to
let you know when we anticipate the product will be available.
Anticipated delivery dates are dependent upon vendor supplies and
other factors and are subject to change.
Please note that
all purchases are final. Some products may come with a manufacturer's
Money Back Guarantee (MBG). In these instances, please directly
contact the manufacturer. Some products are not returnable under any
circumstances - please see the important exceptions outlined below.
Unauthorized
or Refused Returns:BCN Trade will not
accept unauthorized returns
or exchanges.
Packages without a Return Authorization Number will be refused upon
return to our warehouse. BCN Trade will
impose a 20% restocking
fee plus any applicable shipping and handling charges for refused
shipments by the customer. Additional charges may apply if the
merchandise is not returned in 100% complete condition in the
original, unopened packaging. To complete a return, you must call a
customer service representative to obtain an RA (Return
Authorization) number before returning your product to TEBRONICS, S.L.'s
warehouse. For faster service, please have the following information
ready when calling for an RA number: Customer name, order number,
item number and the reason for return.
Defective
Returns:Defective returns will be accepted for exchange or repair, at
our
discretion, within 30 days from the shipment date. No refunds or
credit will be granted after 30 days, the terms of the manufacturer's
warranty apply. Please contact us directly. (Please see important
exceptions listed below). A product must be diagnosed "defective"
by a member of the Technical Support Staff . Once it has been
diagnosed, please ask for a case number and contact our customer
service department for a return authorization number. Any return
found to be non-defective, once our warehouse has inspected it, is
subject to a restocking fee of 20% and all non-product-related fees
(shipping and handling fees) are not refundable.
Software:
Defective software products may be exchanged for the same title only.
Non-defective software that has been opened is not returnable under
any circumstances unless the manufacturer offers a Money Back
Guarantee (MBG). In this instance, please directly contact the
manufacturer of the software title. All software is subject to
license agreements or terms established by the software publisher. Be
sure to read and agree to the license before using the software.
Special
Return Policy for Reconditioned Products:
Reconditioned defective returns will be accepted for exchange or
repair, at our discretion, within 14 days from the shipment date. No
refunds or credit will be granted after 14 days, the terms of the
manufacturer's warranty apply. Please contact the manufacturer
directly. These products have been previously sold and returned,
reconditioned by an Authorized Service Dealer and repackaged for
selling purposes.
Money-back
Guarantees:BCN Trade does not
offer a money-back
guarantee on any product. You can contact our staff for any special
occassions.
Typographic,
Photographic & Technical Errors:
Although we do our best to achieve 100% accuracy, occasionally errors
& inaccuracies do occur. Should you encounter an error or
inaccuracy, please inform us so it can be corrected. Products &
packaging depicted may differ from stock available at time of
shipment. We reserve the right to substitute equivalent items.
Warranty
Disclaimer and Limitations on Liability:BCN Trade PASSES THROUGH TO ITS CUSTOMERS ALL
MANUFACTURERS
WARRANTIES AND GUARANTEES THAT ARE PROVIDED FOR THE PRODUCTS IT
SELLS. BCN Trade MAKES NO ADDITIONAL OR INDEPENDENT
WARRANTIES.
TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, BCN Trade
DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT
LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE. BCN Trade SHALL UNDER NO CIRCUMSTANCES BE LIABLE
FOR SPECIAL, INCIDENTAL,
CONSEQUENTIAL (INCLUDING LOST PROFITS OR OPPORTUNITIES) OR PUNITIVE
DAMAGES, EVEN IF IT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES. THE MAXIMUM LIABILITY OF BCN Trade FOR ALL
DAMAGES SHALL
BE LIMITED TO AN AMOUNT NOT TO EXCEED THE PURCHASE PRICE OF THE
PRODUCT. LIKEWISE, BCN Trade WILL NOT
BE LIABLE FOR ANY DAMAGES
OF ANY KIND ARISING FROM THE USE OF ITS CATALOG OR WEB SITE,
INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE
AND CONSEQUENTIAL DAMAGES. ALL MERCHANDISE IS SOLD "AS IS".
PLEASE CHECK MANUFACTURER PACKAGING AND MATERIALS FOR COMPATIBILITY. BCN Trade MAKES NO WARRANTY AS TO THE
PERFORMANCE OF ANY
MERCHANDISE SOLD. WE ARE NOT RESPONSIBLE FOR SYSTEM DOWNTIME, LOST
DATA, ETC. THIS DISCLAIMER BY BCN Trade IN NO
WAY AFFECTS THE
TERMS OF ANY APPLICABLE MANUFACTURERS WARRANTIES OR GUARANTEES. BCN Trade WILL PROVIDE COPIES OF SUCH
WARRANTIES AND GUARANTEES
UPON REQUEST BY CALLING +44
(0) 203 318 5018 OR BY E-MAIL TO info@bcntrade.com.
Disputes:
Any claims against BCN Trade relating
in any way to your
purchases from BCN Trade shall be
submitted to confidential
arbitration in Barcelona, Spain. Arbitration under this agreement
shall be conducted under the rules then prevailing of the current
laws. The arbitrators award shall be binding and may be entered as a
judgment in any court of competent jurisdiction. To the fullest
extent permitted by applicable law, no arbitration under this
Agreement shall be joined to an arbitration involving any other party
subject to this Agreement, whether through class arbitration
proceedings or otherwise. In any such arbitration, the parties shall
be responsible for their own costs, expenses and attorneys fees. In
the event that this arbitration provision is unenforceable, any
litigation regarding this agreement or any transaction between the
customer and BCN Trade shall be
brought in the courts located in
Barcelona, Catalunya,
Spain, and the
customer hereby agrees and
submits to such jurisdiction and venue as exclusive and proper.
Governing
Law:
Transactions between you and BCN Trade, and any
disputes arising
between you and BCN Trade related
to any interaction between you
and BCN Trade, including but not limited to claims
relating to
the content of its catalogs and Web site, shall be governed by and
construed in accordance with the laws of Barcelona, Spain, without
regard to the laws regarding conflicts of law. If any provision of
this agreement shall be unlawful, void or for any reason
unenforceable, then that provision shall be deemed severable from
this agreement and shall not affect the validity and enforceability
of any remaining provisions.
Title
- Risk of Loss:
Title to items being purchased passes from BCN Trade to purchaser
at the time of shipping. Customer takes on full liability for safety
and validity of delivery address given to us at the time of purchase. BCN Trade will not incur any forwarding costs
on shipments. BCN Trade shall not be
responsible for damages
or delays
resulting from Acts of God, war, riot, seizure, terrorist activities,
embargo or other acts or events outside of the reasonable control of BCN Trade.
Return
Procedures:
The RA Number. Please note that ALL SALES ARE FINAL. Any product
returned will be credited the lower of the purchase price or current
price plus and restock fees. No return will be accepted without a
return authorization (RA) number. To request a RA number, please
contact a BCN Trade Customer
Service +44
(0) 203 318 5018.
RA numbers are valid for ten business days after issue. Your RA
number(s) must appear clearly on the shipping label of the return
shipment. Affix a label to the box: PLEASE DO NOT MARK THE BOX ITSELF
IN ANY WAY. In the case of any product(s) returned for any reason,
the returned item(s) must be 100% complete, in original and
re-salable condition, with all packaging, manuals, registration
card(s), accessories and software. We reserve the right to refuse a
return on any product that does not meet these requirements. Shipping
and Handling Fees are not refundable, with the exception of orders
incorrectly shipped by BCN Trade.
Important
manufacturer exceptions to returns policy:
Third
Party Service Contracts:BCN Trade is a reseller of various service
contracts issued by
and performed by third party service providers. We are not the
providers of the services described in those contracts and the third
party service provider is the only party responsible for performing,
or arranging for performance, of those services. You agree that the
third party service provider is solely responsible for fulfillment of
the service obligations and you agree that you will look only to the
third party service provider for any loss, claims or damages arising
from or relating to the purchase and performance of those services.
You also agree to release BCN Trade from any
and all claims
arising from or relating to the purchase and performance of the
services to be provided by the third party service providers.
Additional
Information:BCN Trade policies are
subject to change
without notice. We do
our best to ship all orders as rapidly and accurately as possible.
However, BCN Trade is not
liable for late or delayed
shipments or
system failures. Title to items being purchased passes from BCN Trade to purchaser at the time of
shipping. All trademarks
and registered trademarks are used to benefit of their respective
owners.
Ordering
Options:
We accept orders online 24 hours a day, 7 days a week.
Phone
Hours:
Sales and Customer Service Specialists can take your call,
Monday-Friday, 9 a.m. to 7 p.m. (UK Based) Sales:+34 93 300 96 62 Customer
Service Online:info@bcntrade.com Customer
Service Phone:+34 93 300 96 62 General
Comments:info@bcntrade.com About BCN Trade:http://bcntrade.com/howdowedoit.php
All trademarks and
registered trademarks are used to benefit, and without intent to
infringe on, the mark holder. The BCN Trade's logo
is a registered
trademark of TEBRONICS, S.L..
All
content
included on this site, such as text, graphics, logos, button icons,
images, audio clips and software, and the compilation of this content
are the property of BCN Trade, or its
content suppliers and
protected by Spanish and international copyright laws. All software
used on this site is the property of BCN Trade or its
software
suppliers and protected by Spanish and international copyright laws.
The content and software on this site may be used as a shopping
resource. Any other use, including the reproduction, modification,
distribution, transmission, republication, display or performance, of
the content on this site is strictly prohibited.
TRADEMARKS
BCN Trade and
the BCN Trade's Logo are service marks of TEBRONICS,
S.L. in the UK
and other countries. BCN Trade's
service marks may not be used in
connection with any product or service that is not provided by BCN Trade, in any manner that is likely to
cause confusion among
customers, or in any manner that disparages or discredits BCN Trade.
All other
trademarks and registered trademarks displayed on the site are the
trademarks of their respective owners, and are not intended to imply
any endorsement or affiliation between BCN Trade and these
companies.
MAKING
PURCHASES
If you wish to
license or make purchases of products or services described on the
Site, you will be asked to supply certain information, including but
not limited to credit card or other payment information. You agree
that all information that you provide to BCN Trade will be
accurate, complete and current. You agree to pay all charges incurred
by authorized users of your account and credit card or other payment
mechanism at the prices in effect when such charges are incurred. You
will also be responsible for paying any applicable taxes, and
shipping, handling, and processing charges relating to your purchases
(except costs related to customs management or customs taxes which
are our sole responsibility)
PRICING
AND
TYPOGRAPHICAL ERRORS
Due to the fast
pace
of the computer and consumer electronics products industries, all
prices are
subject to change without notice. We make every effort to provide you
the most accurate, up-to-the-minute information. Despite our best
efforts, a small number of the items on our web site may be
mis-priced.
In the event a
product is listed at an incorrect price due to typographical,
photographic, or technical error or error in pricing information
received from our suppliers, BCN Trade shall
have the right to
refuse or cancel any orders placed for product listed at the
incorrect price.
If an item's correct price is lower
than our stated price, we will charge the lower amount and ship you the
item.
If an item's correct price is higher than our
stated price,
we will cancel your order and notify you of the price error and order
cancellation. You will, of course, have an opportunity to purchase the
item at the correct price, if you so wish.
While we make every
attempt to verify prices before charging your credit card, BCN Trade shall have the right to refuse or
cancel any orders
placed on mis-priced product whether or not the order has been
confirmed and your credit card charged. If your credit card has
already been charged for the purchase and your order is canceled, BCN Trade shall immediately issue a credit to
your credit card
account in the amount of the incorrect price. We believe that
day-in, day-out, our pricing is very attractive relative to our
competition. Combined with our product assortment, product
availability and service level, we believe that we offer a compelling
shopping experience. With that in mind, we do not "match"
competitor's pricing, offer price protection, or provide "quantity
quotes."
SCANNER
AND
PRINTER SOFTWARE
Software packages
for all scanners, printers, CD-RW drives, and other peripherals are
subject to change without notice.
PRODUCTS AND
SERVICES
All new products
and
services available for order through the Site are distributed on
behalf of third-party suppliers ("Suppliers"), unless otherwise
indicated, and are sold with the Supplier's limited warranty. The
warranty periods and service varies by Supplier and product. The full
text of any such warranty is available, free of charge, upon written
request addressed to BCN Trade, Attn:
Manufacturer's Warranty Request. Certain optional extra protection
may be available at additional cost.
Except for the BCN Trade Return Policy, all of your rights
and remedies with
respect to your order, purchase, possession, and use of the products
and services and all maintenance, update, warranty, liability, and
any other obligations related to the products and services, if any,
shall be governed by the applicable policies and procedures of the
Suppliers.
DISCLAIMER AND
LIMITATION OF LIABILITY
THIS SITE,
INCLUDING
ANY CONTENT OR INFORMATION CONTAINED WITHIN IT OR ANY SITE-RELATED
SERVICE, OR ANY PRODUCT OR SERVICE LICENSED OR PURCHASED THROUGH THE
SITE, IS PROVIDED ON AN "AS IS" BASIS WITHOUT WARRANTIES OF
ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO,
WARRANTIES OF TITLE OR NONINFRINGEMENT OR IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OTHER THAN THOSE
WARRANTIES WHICH ARE IMPLIED BY AND INCAPABLE OF EXCLUSION,
RESTRICTION OR MODIFICATION UNDER THE LAWS APPLICABLE TO THIS
AGREEMENT. YOU ACKNOWLEDGE THAT ANY WARRANTY THAT IS PROVIDED IN
CONNECTION WITH ANY OF THE PRODUCTS OR SERVICES DESCRIBED HEREIN IS
PROVIDED SOLELY BY THE OWNER, ADVERTISER, MANUFACTURER OR SUPPLIER OF
THAT PRODUCT AND/OR SERVICE, AND NOT BY BCN Trade. BCN Trade
DOES NOT WARRANT THAT YOUR ACCESS TO THE SITE AND/OR RELATED SERVICES
WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED,
OR THAT THIS SITE OR THE SERVER THAT MAKES IT AVAILABLE IS FREE OF
VIRUSES OR OTHER HARMFUL COMPONENTS. BCN Trade DOES NOT
WARRANT
OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE
USE OF ANY PRODUCT PURCHASED IN TERMS OF ITS COMPATIBILITY,
CORRECTNESS, ACCURACY, RELIABILITY OR OTHERWISE. YOU ASSUME TOTAL
RESPONSIBILITY AND RISK FOR YOUR USE OF THIS SITE AND SITE-RELATED
SERVICES.
YOU AGREE THAT,
EXCEPT AS PROVIDED UNDER THE BCN Trade RETURN
POLICY, BCN Trade AND ITS DIRECTORS, OFFICERS,
EMPLOYEES, AGENTS,
SPONSORS, CONSULTANTS OR OTHER REPRESENTATIVES ("SERVICE
PROVIDERS") SHALL NOT BE RESPONSIBLE OR LIABLE FOR ANY DIRECT,
INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, PUNITIVE OR
OTHER DAMAGES (INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, LOSS OR
CORRUPTION OF DATA, LOSS OF GOODWILL. WORK STOPPAGE, COMPUTER FAILURE
OR MALFUNCTION, OR INTERRUPTION OF BUSINESS) UNDER ANY CONTRACT,
NEGLIGENCE, STRICT LIABILITY OR OTHER THEORY ARISING OUT OF OR
RELATING IN ANY WAY TO THE SITE, SITE-RELATED SERVICES, OR ANY
PRODUCTS OR SERVICES OFFERED, SOLD OR DISPLAYED ON BCN Trade
SITE.
IF THE FOREGOING
LIMITATION IS HELD TO BE UNENFORCEABLE, THE MAXIMUM LIABILITY OF BCN Trade AND ITS SERVICE PROVIDERS TO YOU
SHALL NOT EXCEED THE
AMOUNT OF FEES PAID BY YOU FOR THE PRODUCTS OR SERVICES YOU HAVE
ORDERED THROUGH THE SITE.
A possibility
exists
that the Site could include inaccuracies or errors. Additionally, a
possibility exists that unauthorized additions, deletions and
alterations could be made by third parties to the Site. Although BCN Trade attempts to ensure the integrity of
the Site, it makes
no guarantees whatsoever as to its completeness, correctness, or
accuracy. In the event that such an inaccuracy arises, please inform BCN Trade so that it can be corrected.
Price and
availability of products and services offered on the Site are subject
to change without prior notice. To the extent we provide information
on availability of products or services, you should not rely on such
information. BCN Trade will not
be liable for any lack of
availability of products and services you may order through the Site.
TITLE
TRANSFER
Title - Risk of
Loss:Title to items being purchased passes from BCN Trade to
purchaser at the time of shipping. Customer takes on full liability
for safety and validity of delivery address given to us at the time
of purchase. BCN Trade will not
incur any forwarding costs on
shipments. BCN Trade shall
not be responsible for damages or
delays resulting from Acts of God, war, riot, seizure, terrorist
activities, embargo or other acts or events outside of the reasonable
control of BCN Trade.
PURCHASE FOR
EXPORT
Although the Site
is
accessible worldwide, not all products or services discussed or
referenced in or on the Site are available to all persons or in all
geographic locations or jurisdictions. BCN Trade reserves the
right to limit the availability of the Site and/or the provision of
any product or service to any person, geographic area or jurisdiction
it so desires, in its sole discretion, and to limit the quantities of
any such product or service that it provides. Any offer for any
product or service made in the Site is void where prohibited.
This site is
controlled and operated by TEBRONICS, S.L.
from its offices in
Barcelona, Catalunya, Spain. Those who choose to access this site from
other
locations do so on their own initiative and are responsible for
compliance with laws governing export of software and other
applicable laws, including local laws, if and to the extent local
laws are applicable.
GOVERNING LAW
Transactions
between you and BCN Trade shall be
governed by and construed in
accordance with the laws of Barcelona, Spain, without regard to the
laws regarding conflicts of law. Any litigation regarding this
agreement or any transaction between customer and BCN Trade shall
be brought in the courts located in Barcelona, Spain, and the
customer hereby agrees and submits to such jurisdiction and venue as
proper.
MISCELLANEOUS
If any provision
of this agreement shall be unlawful, void, or for any reason
unenforceable, then that provision shall be deemed severable from
this agreement and shall not affect the validity and enforceability
of any remaining provisions. This agreement constitutes the entire
agreement between the parties relating to the subject matter herein
and cannot be modified except in a written agreement signed by both
parties. Any heading, caption, or paragraph title contained in this
Agreement is inserted only as a matter of convenience and in no way
defines or explains any paragraph or provision hereof.
